PDA

View Full Version : Internet problems 1st/2nd September


Graeme*Kustom*
02-09-2008, 15:14
We've had a few internet outages over the past couple of days, with today the connection down from 6am until 3pm - thankfully we're running now and have managed to get orders downloaded by moving our server elsewhere, so most items should ship today as normal.

If you've recieved a bounce message when trying to email us, please forward again and we'll attend right away - I'm catching up on messages now.

Cosmo_1847
02-09-2008, 17:53
Could it possiably be your DNS sever going down? I had this problem last week with Demon. We're now using openDNS on our network.

[GPO]Solitaire
02-09-2008, 19:23
More likely some bloke from the council was digging a hole..... :D happens all the time in Ayrshire :D:D

Graeme*Kustom*
03-09-2008, 08:18
I don't think it would be a DNS issue since the router was not able to get a connection on the line. It seemed to affect quite a few people in the area on different ISPs so I think it must have been a local issue.

Tom
03-09-2008, 12:18
Who's your ISP, out of interest?

Oddly enough, your mail/web server IPs ultimately come from a Co-lo company's IP block.. Though it sounds as-if you host them on the premises?

Graeme*Kustom*
03-09-2008, 17:39
ISP is freedom2surf at the office. Website is hosted by KDA Web services (co-located / managed) but the email is handled by Exchange server at our premises.

Tom
03-09-2008, 19:37
ISP is freedom2surf at the office. Website is hosted by KDA Web services (co-located / managed) but the email is handled by Exchange server at our premises.
Ahh, that makes sense now. :)